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Shipping Policy

A legal disclaimer - Wild at Home Designs - Last Updated April 2026

Thank you for shopping with Wild at Home Designs. Below you’ll find information about our shipping process.

1. Processing Times

  • Orders are typically processed and dispatched within 1-3 business days

  • During busy periods (such as launches or holidays), processing times may be slightly longer

You will receive a confirmation email once your order has been dispatched.

2. UK Shipping

We currently ship within the United Kingdom using trusted delivery services such as:

  • Royal Mail

  • Courier services (for larger orders)

Estimated delivery times after dispatch:

  • Standard delivery (Royal Mail): 3–5 business days

  • Tracked 24 delivery (if selected): 1–2 business days

Please note: Delivery times are estimates and may be affected by factors outside our control, such as Royal Mail delays, adverse weather, or peak seasonal periods.

4. Shipping Costs

Shipping costs are calculated at checkout based on:

  • Order size/weight

  • Delivery method selected

Any free shipping offers will be clearly stated on the website.

5. Delivery Issues

Wild at Home Designs is not responsible for delays caused by:

  • Postal services

  • Incorrect delivery addresses

  • Customs (for international orders)

If your order has not arrived within a reasonable timeframe, please contact us and we will help where possible.

6. Incorrect Addresses

Please ensure your shipping details are correct at checkout.

We cannot guarantee changes once an order has been placed.

7. Lost or Missing Parcels

If your parcel appears to be lost:

  • Please contact us within 14 days of dispatch

  • We will investigate with the delivery provider

8. Damaged Items

If your order arrives damaged, please contact us within 48 hours with photos so we can resolve the issue quickly.

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