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Shipping Policy

A legal disclaimer - Wild at Home Designs - Last Updated April 2026

Thank you for shopping with Wild at Home Designs. Below you’ll find information about our shipping process.

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1. Processing Times

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  • Orders are typically processed and dispatched within 1-3 business days

  • During busy periods (such as launches or holidays), processing times may be slightly longer

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You will receive a confirmation email once your order has been dispatched.

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2. UK Shipping

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We currently ship within the United Kingdom using trusted delivery services such as:

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  • Royal Mail

  • Courier services (for larger orders)

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Estimated delivery times after dispatch:

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  • Standard delivery (Royal Mail): 3–5 business days

  • Tracked 24 delivery (if selected): 1–2 business days

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Please note: Delivery times are estimates and may be affected by factors outside our control, such as Royal Mail delays, adverse weather, or peak seasonal periods.

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4. Shipping Costs

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Shipping costs are calculated at checkout based on:

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  • Order size/weight

  • Delivery method selected

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Any free shipping offers will be clearly stated on the website.

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5. Delivery Issues

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Wild at Home Designs is not responsible for delays caused by:

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  • Postal services

  • Incorrect delivery addresses

  • Customs (for international orders)

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If your order has not arrived within a reasonable timeframe, please contact us and we will help where possible.

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6. Incorrect Addresses

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Please ensure your shipping details are correct at checkout.

We cannot guarantee changes once an order has been placed.

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7. Lost or Missing Parcels

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If your parcel appears to be lost:

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  • Please contact us within 14 days of dispatch

  • We will investigate with the delivery provider

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8. Damaged Items

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If your order arrives damaged, please contact us within 48 hours with photos so we can resolve the issue quickly.

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